Customer Testimonials
This page is a reflection of what matters most to us, the people we serve. Each testimonial is a reminder of why we started and why we continue to do what we do every day. We’re proud to share the experiences, successes, and kind words from our incredible customers who inspire us to keep raising the bar.
Franklin Lakes Public Library
- Rebecca Spero
Space Age Fuel
“Vanguard has been a pleasure to work with. They have a great art team that got us exactly the cards we wanted. Every reorder is quick and easy, they help our operations run smoothly.”
- Matt Swart
Burlingame Public Library
“David and the Vanguard team came through in the clutch when our library had a last minute opportunity to participate in the first ever “Library Day at the Ballpark”! David was the only vendor that responded immediately and was also the only one who could print a relatively small batch of a customized design, and send it via 2-day Express so we could have it in time for our event. The card itself is sturdy with high quality graphics which made the design really pop out. Their pricing was also competitive and actually better than the last vendor we used. David worked with me directly to go through multiple design and format changes and presented me with quotes and proofs expeditiously. The customer service every step of the way was professional, personable, and efficient. This was a stressful last minute challenge for us and David/Vanguard made it seamless and really helped us hit it out of the park!”
- Olma M. O'Neill
Liberty Office Products
“I’ve been working with Vanguard ID for a long time, and after trying other vendors in the past, none have matched the quality and longevity of their products. Their key tags are incredibly durable and maintain their vibrant color even with daily use, consistently keeping a clean, professional appearance over time. David, my sales rep, is always responsive, helpful, and a pleasure to work with. I truly value our long-standing partnership and look forward to continuing to work together.”
- Terry Ebert
Van Zandt County Sarah Norman Library
“We love our library cards! They are good product that holds to the daily wear and tear of use. Many patrons who had an old, laminated card are excited to get a new card if they lose the old one, or it needs to be replaced.
A great product, at a reasonable price with wonderful, friendly staff who provide great customer service.”
- Tonja Garten
Mansfield Public Library, Mansfield Center, CT
“David Klucznik was very helpful all along the way – from the first phone call and email exchange, through the multiple proof communications, to the speedy production process. The art team did just what we asked for on all three of our patron card designs. It’s been a pleasure to work with the awesome Vanguard people!”
- Pat McMullan
Vital Choice Health Store
“Our store has used Vanguard ID Systems for years to produce our loyalty program key tags, and have always been extremely pleased with the quality of the products and the excellent service that we’ve received. Would definitely recommend them to everyone!”
- David Ventresca
Alexandria Public Library
“Our account representative is exceptionally proactive and communicative. He consistently goes above and beyond to secure the most competitive pricing on our reorders.”
- Jean Gregorio
Floyd Memorial Library
“We are very happy with Vanguard ID and our new library card. The Library Board is very excited that our new logo and QR code are included on the new card.”