Customer Retention: The Key to Business Success
Loyalty Memberships, Marketing

Customer Retention: The Key to Business Success

Customer retention plays a crucial role in the expansion of any business. While acquiring customers is essential, maintaining their loyalty reduces customer acquisition costs (CAC) and enhances overall profitability. Keep in mind that 65% of the average company’s revenue comes from existing customers as we go over customer retention strategies that you can implement into your overall marketing strategy.